Privacy Policy
How we protect, encrypt, and handle your personal information in compliance with CCPA, GDPR, and PIPEDA standards.
Our Commitment to Data Privacy
At ZOHM, we take digital privacy seriously. We collect only the information necessary to fulfill your orders, process payments securely, verify legal age, and deliver exceptional customer support. We never sell, rent, or trade your personal data to third-party data brokers.
Information We Collect
- Contact & Shipping Information: Name, shipping address, billing address, email address, phone number.
- Payment Information: Tokenized payment confirmations. Your actual full credit card numbers and CVV codes are processed securely through certified PCI-DSS gateways and never stored on our servers.
- Technical Data: IP address, browser type, and operating system collected via essential cookies to ensure site security and prevent fraudulent transactions.
How We Use Your Data
Your personal data is used solely to: (1) process and ship your orders; (2) send tracking notifications; (3) prevent fraudulent transactions and verify 21+ age; (4) respond to support tickets; and (5) send opt-in promotional updates (which you can unsubscribe from at any time with one click).
Data Security & SSL Encryption
Our website utilizes bank-grade 256-bit Secure Sockets Layer (SSL) encryption for all customer interactions. Our databases are protected behind enterprise firewalls with strict role-based administrative access.
Your Legal Rights
Under CCPA, Canadian PIPEDA, and GDPR laws, you have the right to request access to your personal data, request data correction, or demand total deletion of your customer records. To exercise these rights, email [email protected] or reach out via our Contact Us page.